Patient Care at Solomon Eye Associates
Admittedly, what I'll say is it starts from just creating and starting the process through making a phone call. We have a wonderful team that is able to receive your information, provide it to my clinical team, then offer certain surgical techniques. In many respects people hear LASIK, and it's just like branded for Kleenex. These are just one way to make a person see well without depending on glasses as much as they previously did. At the base, what we're really talking about is precision. We have a good team that's going to be able to take necessary information to one, decide whether or not you are a candidate.
We then further that evaluation through very precise, detailed clinical examinations, diagnostic tools, and then we'll put you under the microscope and make sure then looking directly at your eye, is there anything else that may make you somebody who's not going to achieve the goal that you're trying to ultimately end up with? If that is indeed the case, then we're not going to necessarily schedule you for surgery. But, for the lucky few who we find really do achieve what they want, we want to make sure that you get that goal and we are very, very good at doing that.
I was visiting Maryland, and had an emergency eye situation. I Googled, "Emergency Ophthalmologist Near Me" because I had no idea what else to do and am unfamiliar with the area. Solomon Eye Physicians and Surgeons popped up. Open at 7:30 in the morning. I called and got an actual human being. I explained my issue and within minutes she had me scheduled at the Greenbelt office. Everyone I encountered from the receptionist, to the tech, to Nurse Practitioner Erin Lewis was thoughtful, kind, responsive and polite. I was treated like a long-time patient, as opposed to an emergency drop-in from another state. It was confirmed that I indeed had an urgent situation. My good fortune that I recognized the warning signs of my eye in distress, acted on them, and this listing popped up first. I appreciate the service, professionalism and the visit.
Today the team at Greenbelt were on point. Dr Nancy was running a little behind but Mikias, Lorraine & Calais handle the customers with ease & great poise. They smiled and did not buckle under the pressure of the office running behind. Great job Greenbelt team at Solomon’s Eye!
Dr. Solomon is an excellent and caring doctor. He took the time to explain everything clearly and made me feel comfortable throughout my treatment. Highly recommend!
This is an excellent clinic; Dr. Solomon is great! Very professional and thorough! The staff is courteous also, giving great customer service!
I did not visit the Bowie office, but the Greenbelt office. The staff is very friendly and professional. Their equiment is state-of-the-art. The receptionists are friendly and professional. Technician Chris and Dr. Siddiqui were friendly and professional.
809
Total Reviews
4.9
Average Rating